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Learn More about Heated Snow Melting Mats

• What are Snow & Ice Melting Mats?
• How long do HeatTrak mats last?
• "Does 'one-size-fits-all' ?"
• "Can HeatTrak create a custom-sized mat for me?"
• "Where are the best places to use HeatTrak mats?"
• What type of materials are utilized in the mats?
• What does it cost to purchase and operate heated mats?
• The difference between External and Internal heated floor mats?
• View all articles in “Learn More about Heated Snow Melting Mats”

HeatTrak Snow Melting Mat Basics

• How long does it take to melt the snow?
• How much does it cost to run a HeatTrak® mat?
• What happens to the water when the snow melts?
• Do I turn the mat on before it snows or after it snows?
• Do I leave the mats on all the time?
• How much do the mats weigh?
• Can I drive on the mats?
• What size are the grommet holes?
• View all articles in “HeatTrak Snow Melting Mat Basics”

Getting Started with Heated Snow Melting Mats

• Are the Mats Safe to Use on Composite Decking?
• What type of receptacles are used for the mats?
• How long are the connector cables on the Stair Mats?
• What is the length of the power unit, and is it okay to use an extension cord?
• Can a single plug connect multiple stair mats?
• Can the mats be automatically controlled?
• What snow melting mat accessories do I need?
• How do HeatTrak mats work?
• View all articles in “Getting Started with Heated Snow Melting Mats”

How to Care for & Store your Heated Snow Melting Mats

• How do I store mats in the summer months?
• Will the mats wear out if I leave them on throughout the entire winter?
• Do I need to roll the mats up after each use, or can they be left outside throughout the winter?
• How do I clean my mats after the season?

Safety Questions about the Mats

• Are the mats slippery when wet?
• Is it safe to have electricity near all that snow and running water?
• Are the mats dangerous?
• Are the mats safe for my pets?
• Where can I safely use snow melting mats on my property?

Residential Instruction Manuals

• Download an Instruction Manual Here!
• REVISED Instructions for Setting up your HeatTrak WiFi Device

Warranty & Returns

• Return Policy for Products Purchased Directly from HeatTrak
• Manufacturer's Warranty
• How long is the warranty?

FAQs for Industrial Products

• Where is the power cord located on the Industrial Walkway Mat?
• How long is the power cord for the industrial mats?
• Are the storage instructions the same for Industrial mats?