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Learn More about Heated Snow Melting Mats
What is a heated floor mat?
Do heated snow melting mats really work?
How long do heated floor mats last?
Does “one-size-fit-all” or are there specific mats for each area?
Can HeatTrak make me a custom-sized mat?
Where are the best places to use heated floor mats?
What type of materials are utilized in heated mats?
What does it cost to purchase and operate heated mats?
View all articles in “Learn More about Heated Snow Melting Mats”
HeatTrak Snow Melting Mat Basics
How long does it take to melt the snow?
How much does it cost to run a HeatTrak® mat?
What happens to the water when the snow melts?
Do I turn the mat on before it snows or after it snows?
Do I leave the mats on all the time?
How much do the mats weigh?
Can I drive on the mats?
What size are the grommet holes?
View all articles in “HeatTrak Snow Melting Mat Basics”
Getting Started with Heated Snow Melting Mats
Are the Mats Safe to Use on Composite Decking?
What type of outlet should I use for the mats?
How long are the connector cables on the Stair Mats?
Where is the power cord located on the Stair Mats?
How long is the electrical cord? Can I use an extension cord?
How many stair mats can be connected with one plug?
Can the mats be automatically controlled?
What snow melting mat accessories do I need?
View all articles in “Getting Started with Heated Snow Melting Mats”
How to Care for & Store your Heated Snow Melting Mats
How do I store mats in the summer months?
Will the mats wear out if I leave them on for the entire winter?
Do I roll the mats up after each use or can they be left outside throughout winter?
How do I clean and store my mats?
Safety Questions about the Mats
Are the mats a slip hazard when wet?
Is electricity safe around all that snow and running water?
Are the mats dangerous?
Are the mats safe for my pets?
Where can I safely use snow melting mats on my property?
Residential Instruction Manuals
Download an Instruction Manual Here!
REVISED Instructions for Setting up your HeatTrak WiFi Device
Warranty & Returns
Return Policy for Products Purchased Directly from HeatTrak
How long is the warranty?
FAQs for Industrial Products
Where is the power cord located on the Industrial Walkway Mat?